Premade Logo FAQ

What does my purchase include?

Your purchase includes uneditable master logo files in large format. We provide the following file types: .ai, .eps, .psd, .jpg, .png, .pdf. The .png file has a transparent background so you can feasibly use the file as a watermark, or on a website with a colored background.

Can I request changes to the logo?

Sure, we do allow for some changes. We adjust the logo to be reflective of your business name. We also allow you to request a font change, and we’re happy to adjust the color of the text! Any other additions, subtractions, or modifications to the logo graphics will require a custom logo order.

Is the premade logo unique to me?

Our premade logos are resold; the best way to have a unique logo is to place an order for a custom logo, which we design specifically for you! We do not offer the option to retire our premade logos.

Can I trademark my premade logo?

No, the rights remain with us. Because premade logos are resold, we do not transfer the rights to them. If your requirements are for a design that is entirely unique to you, and therefore a design that you’re able to trademark, you may need to consider Custom Logo Design or Basic Business Branding. If you need that extra something special, you may benefit from our Ultimate Business Branding!

To learn a bit more about our custom design services, click here.

How long does the process take?

We try our best to provide proofing the same or next business day! For any orders placed over the weekend, proofing will be provided the Monday we return to work! If you provide your approval quickly, there’s a good chance you might have those files the same day!

How do I get my files?

Once your finalized files have been prepared, we’ll send you a Dropbox download link. You do not need a Dropbox account to access your download, but you will need to download your files from a desktop computer — not a tablet, or a phone since those devices don’t possess the software to unzip your files. We must use a download link to provide your files to you because they’re so large, they’d crash your email inbox!

Download links are good for 30 days, so you have ample time to save your files and store them on an external device. Should you need a download link regenerated in the event that you forgot to back your files up, we can do so for a nominal fee!

Can I use my logo files for websites, business cards, etc.?

The short answer is yes! But, you may need editing software to resize the logos, as we provide only master files with the logo purchase, not resized files. If you don’t have, or are unfamiliar with, Adobe Photoshop or Illustrator, you may want to consider looking into Canva or PicMonkey. We’re not affiliated with either of these entities, but we hear that the software gets the job done! If you wish to upload your logo to have business cards made, most browser-based uploading allows you to resize the logo accordingly.

Should you need any help designing your branded materials after receiving your premade logo, we do offer a la carte item design!

Did you know that we also offer website design services?

Do you have a preference for printers?

We vouch only for Moo and Vistaprint. We’re also not affiliated with either print lab, but we use both printers for our own materials and can vouch for their quality. Other printers may have difficulty working with our files, as not all printers use the same software, so please check with your printer for their requirements.